Wholesale car timing belt suppliers11/28/2023 ![]() ![]() For certain promotional items such as but not limited to hot buys, special buys, clearance and seasonal items and bonus with purchase items, shop early for best selection as no rainchecks or substitutes will be given. Certain items may be subject to additional fees, or charges including environmental handling or disposal fees, which may vary by Province. Market conditions may cause prices to change without notice. Regular prices in the flyer are PartSource’s suggested regular prices. Regular prices shown are PartSource’s regular prices at which the products will be offered by PartSource as of December 2022. Some products may require assembly and delivery lead time. Please check your local store for availability. This video is sponsored by Continental Belts & Hose.Product, service availability, and selection may vary by store. By performing these simple steps, you can prevent a fraudulent return before it even starts impacting your business and inventory. Third, verify the parts in the box match what is in the catalog. When it comes to returns of any part, it is critical that you, first, open the box. It also violates the warranty and any chance of getting the labor reimbursed. In the case of a timing kit, if the engine has an interference design, it can cause bent valves and maybe the need to replace the entire engine. If all the parts are not installed or improperly installed, it can cause premature failure or poor performance. Whether it is a brake pad or timing belt kit, doesn’t matter. This kit even includes an extra used idler pulley. You can see that the tensioner, idler pulley and seal were never installed and are still in their packaging. This kit was returned as a warranty issue with a labor claim. Sometimes the parts are still in the original packaging. The most common issue warranty departments see in a warranty return are parts that were never installed. They will look at every part in the box to determine if a part is genuinely defective or if the kit was improperly installed. When a warranty claim is made, manufacturers take it very seriously. Imagine the next tech getting this box of parts, not good! It is easy to see some of the parts were installed. You can even see the customer applied sealant to the water pump flange, and the idler pulley looks like an old part. You can see that the parts were removed from the original packaging. They would have seen this if the person behind the counter had opened the box. Next, this kit was returned to a parts store, and the customer claimed it was never installed. On some other parts, like this water pump, you can see that the logo laser-etched on the water pump does not match the logo on the box. It is easy to see that this is an OEM belt. ![]() The warranty return department from Continental found this inside a returned timing kit. ![]() Some customers may try to return worn OEM parts or parts from a different aftermarket brand. If you are processing a return for a timing kit and detect something is not right, there are a few things to look for.Īlways confirm the brand on the part in the kit matches the brand on the box. But, there are some easy steps you can follow to prevent getting stuck with a fraudulent return.įirst, always open the box to inspect the parts being returned. If you are a counter professional, you are on the front lines. Manufacturers take warranty claims seriously, and there will be a thorough investigation of the return to determine if the part is truly defective or was incorrectly installed. But in many cases, when there is a warranty claim, it can be challenging to determine if parts in the kit are correct with just a glance or a shake. In many cases, the customer has simply ordered the wrong kit and, with a quick verification, that kit can go back into stock, and the customer is given credit. This is almost double the return rate when compared to clothing and apparel. Also, the survey revealed the auto aftermarket has the highest return rate of any other industry, with 22.6% of all auto parts being returned. According to a recent survey, fraudulent warranty claims cost auto parts stores over 600 million dollars annually. ![]()
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